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Employee Type:
Company
Company Type:
Mulitnational Corporation
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Other -- Others

Enterprise Technical Support (Fresher) Jobs in Chennai Any Graduate

Chennai
0-1 Years

CSS Corp



  • Job Location : Chennai
  • Role : Enterprise Technical Support should have Good communication skills
  • Batch : 2020 Pass out
  • Degree : Bachelor of Engineering (EEE, ECE, IT)
  • Marks : Should have scored 70% in previous semesters
  • Shift : Should be flexible to work in Night shifts

Technical skills
Networking : Routing, switching, DNS, DHCP
Job Description:
  • Troubleshoot/Diagnose all Level 1/2 issues from the customers and driving satisfactory resolution of the issues.
  • Troubleshoot Product, Codes and Configuration issues
  • Ensure consistent customer satisfaction
  • Document all communication with customers in the CRM
  • Interface with international customers
  • Timely handoff (escalation) of cases that require technical or political to L2/L3 TAC

More Info:

Company Name:
CSS Corp
Email:

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