Book Mark

More Info:

Employee Type:
Company
Company Type:
Private Ltd
Refe. Nr:
Phone:
9884914354
Telecom / ISP -- Customer Care Executive

Hindi- Itest Customer Support

chennai
0-1 Years

Sify Technologies Limited


Daily interactions with SS/EC via phone across a range of issues encountered for any exam related issue.
Diagnose issues through process of elimination by asking probing questions
Identifies and suggest opportunities to improve the process thereby increasing service experience
Alert supervisors when there is an absence of information in the knowledgebase
Provide easily understood answers adapted to the customer situation
Performs other related duties as assigned by the manager

Pre-requisites
Degree holder in any non-technical streams.
Minimum 0-6 Months of experience in Domestic and international customer support 
Typing speed with a minimum of 30 words per minute with 90% accuracy

Key Skill(s)

Typing Speedhindi

More Info:

Company Name:
Sify Technologies Limited
Email:
kirankumar3489@gmail.com

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