BPO / ITES -- Customer Care Executive
Job | Premium Voice Process@HGS {MNC}
Hinduja Global Solutions
DEARASPIRANT,
GREETINGSFROM HGS
IMMEDIATEREQUIREMENT FOR GOOD ENGLISH SPEAKING CANDIDATES FOR PREMIUM DOMESTIC PROCESS
ABOUTHGS:
Hinduja Global Solutions (HGS) was established in India under the name ALIT(Ashok Leyland Information Technology), providing information technologyservices in 1993 with just one client and 25 employees. ALIT was merged withHinduja Finance Corporation (HFC) in 2000 to form HGS. Between 2000 and 2003,HGS won businesses of major international clients, who were among the leadersin the Insurance & Telecom industries, thus establishing itself as a majorplayer in the contact center industry. 2003 also marked the company's entryinto international markets, with the establishment of its center in Manila.
With anaggressive acquisition strategy in place, HGS acquired Customer Contact CenterInc., a leading call center company located in the Philippines. In 2006, HGSacquired AFFINA LLC, a contact center and database management and marketingresearch company. In 2010, Careline Services, a UK-based contact centermanagement services provider was acquired. In 2011, HGS acquired Online SupportInc, Canada based Customer Relationship Management Company and HCCA BusinessServices (P) Ltd (HCCA), a prominent player in Human Resource Outsourcing (HRO)domain in India. By virtue of these acquisitions, HGS today offers its clientsnearly four decades of contact center experience and leadership dating back to1973.
HGS currently has a global footprint of 55 delivery centers in India, theUnited States of America, the United Kingdom, Canada, Mauritius, France,Germany, Italy, Jamaica, the Netherlands, and Philippines
Job Description:
No of OpenPositions: 80 Nos.
Designation :CRO (Customer Relationship Officer)
Location : Nungambakkam (Cathedral Garden Road), Chennai
Work Schedules : 6 days a week
Shifts :Rotational {No Night Shifts}
Compensation : 95,578 P.A. - 1,25,580 P.A. with performance based incentive.
Qualification : 12th pass / 10+ 3yrs Diploma / Any Graduate / UG.
Skill Set
*Need to be fluent in one regional languages {Tamil / Hindi /Kannada}
*Good / Excellent English communication skill to be required
*Willing to work in Voice process
* Proficiency in computers with understanding of telecomm
* Self-Confident, objection handling skills, customer centric, flexible forshifts.
* Compensation best in the industry
* Fresher’s & (0 – 1 year) Experienced
*Immediate joiners preferable
*Cab Drop Facility Available
Walk-in Details:
HINDUJAGLOBAL SOLUTIONS {HGS},
#23,Cathedral Garden Road, Nungambakkam, Chennai 600 034
Landmark: JUST BEHIND Palm Groove Hotel, Next to BRS Hospital
Interview timings: Between 10AM to 5PM.
Interview dates: Monday to Saturday
Reference HR: HARI PRASAD
Call me @ 9500088018
More Info:
Company Name:
Hinduja Global Solutions
Email: