IT-Software/Software services -- Other

Customer Relationship Officer

chennai

1-3 Years

Hinduja Global Solutions

CompanyDescription Hinduja Global Solutions (HGS) was established in India under thename ALIT (Ashok Leyland Information Technology), providing information technologyservices in 1993 with just one client and 25 employees.

ALIT wasmerged with Hinduja Finance Corporation (HFC) in 2000 to form HGS. Between 2000and 2003, HGS won businesses of major international clients, who were among theleaders in the Insurance & Telecom industries, thus establishing itself asa major player in the contact center industry. 2003 also marked the company'sentry into international markets, with the establishment of its center inManila. With an aggressive acquisition strategy in place,

HGS acquiredCustomer Contact Center Inc., a leading call center company located in thePhilippines. In 2006, HGS acquired AFFINA LLC, a contact center and databasemanagement and marketing research company. In 2010, Careline Services, aUK-based contact center management services provider was acquired. In 2011, HGS acquired Online Support Inc., Canada based Customer RelationshipManagement Company and HCCA Business Services (P) Ltd (HCCA), a prominentplayer in Human Resource Outsourcing (HRO) domain in India.

By virtue of these acquisitions, HGS today offers its clientsnearly four decades of contact center experience and leadership dating back to1973. HGS currently has a global footprint of 55 delivery centers in India, theUnited States of America, the United Kingdom, Canada, Mauritius, France,Germany, Italy, Jamaica, the Netherlands, and Philippines.

Job Description Job Position : Customer Relationship Officer

Job Category : Customer Service, Voice Process (Domestic)

Work Location: Chennai Compensation : 95,578 to 145,578 LPA +incentives depends on performance

Qualification : # Minimum: +2 or Diploma pass # AnyGraduation including BE, B.Tech (Arrears acceptable) # Batch: 2013, 2014 and2015 passed outs

Desired Experience : 0 to 1 year Shifts : Rotational shits

Desired Skills :

# Excellent communication skills in any one regional language{Tamil, Telugu, Malayalam, Kannada, Hindi}

 # Candidate withmoderate English speaking skills desirable

# Basic understanding of computer knowledge and telecommindustry

# Self-Confident, objection handling skills, customercentric, flexible for shifts

Job responsibilities :

# Handling Inbound customer calls

# Resolving customer queries and issues over phone Pleasecarry below documents (mandatory) :

 # Updated Resume Copy

# Photo ID Proof (passport/PAN Card/Aadhar Card/VoterID/Driving license/College ID Note: You can mention the reference as"Gabriella"

Walk-In Date : From 17th Feb to 19th Feb 2016

Walk-In Time : 9:30 AM to 3:00 PM only Walk-In

Venue : Hinduja Global Solutions, #23, Cathedral Garden Road,Nungambakkam, Chennai 600 034 Landmark: Behind Palm Groove Hotel, Next to BRSHospital Qualifications # Minimum: +2 or Diploma pass # Any Graduationincluding BE, B.Tech (Arrears acceptable) # Batch: 2013, 2014 and 2015 passedouts Additional Information

Contact Person : Gabriella - 9566211274

CompanyDescription Hinduja Global Solutions (HGS) was established in India under thename ALIT (Ashok Leyland Information Technology), providing information technologyservices in 1993 with just one client and 25 employees.

ALIT wasmerged with Hinduja Finance Corporation (HFC) in 2000 to form HGS. Between 2000and 2003, HGS won businesses of major international clients, who were among theleaders in the Insurance & Telecom industries, thus establishing itself asa major player in the contact center industry. 2003 also marked the company'sentry into international markets, with the establishment of its center inManila. With an aggressive acquisition strategy in place,

HGS acquiredCustomer Contact Center Inc., a leading call center company located in thePhilippines. In 2006, HGS acquired AFFINA LLC, a contact center and databasemanagement and marketing research company. In 2010, Careline Services, aUK-based contact center management services provider was acquired. In 2011, HGS acquired Online Support Inc., Canada based Customer RelationshipManagement Company and HCCA Business Services (P) Ltd (HCCA), a prominentplayer in Human Resource Outsourcing (HRO) domain in India.

By virtue of these acquisitions, HGS today offers its clientsnearly four decades of contact center experience and leadership dating back to1973. HGS currently has a global footprint of 55 delivery centers in India, theUnited States of America, the United Kingdom, Canada, Mauritius, France,Germany, Italy, Jamaica, the Netherlands, and Philippines.

Job Description Job Position : Customer Relationship Officer

Job Category : Customer Service, Voice Process (Domestic)

Work Location: Chennai Compensation : 95,578 to 145,578 LPA +incentives depends on performance

Qualification : # Minimum: +2 or Diploma pass # AnyGraduation including BE, B.Tech (Arrears acceptable) # Batch: 2013, 2014 and2015 passed outs

Desired Experience : 0 to 1 year Shifts : Rotational shits

Desired Skills :

# Excellent communication skills in any one regional language{Tamil, Telugu, Malayalam, Kannada, Hindi}

 # Candidate withmoderate English speaking skills desirable

# Basic understanding of computer knowledge and telecommindustry

# Self-Confident, objection handling skills, customercentric, flexible for shifts

Job responsibilities :

# Handling Inbound customer calls

# Resolving customer queries and issues over phone Pleasecarry below documents (mandatory) :

 # Updated Resume Copy

# Photo ID Proof (passport/PAN Card/Aadhar Card/VoterID/Driving license/College ID Note: You can mention the reference as"Gabriella"

Walk-In Date : From 17th Feb to 19th Feb 2016

Walk-In Time : 9:30 AM to 3:00 PM only Walk-In

Venue : Hinduja Global Solutions, #23, Cathedral Garden Road,Nungambakkam, Chennai 600 034 Landmark: Behind Palm Groove Hotel, Next to BRSHospital Qualifications # Minimum: +2 or Diploma pass # Any Graduationincluding BE, B.Tech (Arrears acceptable) # Batch: 2013, 2014 and 2015 passedouts Additional Information

Contact Person : Gabriella - 9566211274