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Company
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Mulitnational Corporation
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Hiring For L1 TAC Network Engineer- Chennai

Chennai
2-5 Years

CSS Corp



Greetings from CSS Corp!!!Hiring For L1 TAC Network Engineer(Candidates having 1.5 years of relevant experience into Networking can apply)Inbox resumes to Deebathra.Abrahamgnanadass@csscorp.comJob Profile: Network Engineers- TACLevel - L1 EngineerLocation: Ambit IT Park, ChennaiAdded Advantage: CCNP,CCNA(Trained/Certified)Role: Permanent roleShift: 24/7 Rotational including Night shiftsJob Description:• Troubleshoot/Diagnose all Level 1/2 issues from the customers and driving satisfactory resolution of the issues.• Troubleshoot Product, Codes and Configuration issues• Ensure consistent customer satisfaction• Document all communication with customers in the CRM• Interface with international customers• Timely handoff (escalation) of cases that require technical or political to L2/L3 TACRoles and Responsibilities• OSI layers detailed understanding of each layers function and relevant protocols that operate at each level• TCP/IP thorough understanding and clear explanation about windowing/handshake mechanism *MAC header structure and use of each field• IP header structure and use of each field• ARP how ARP works in a Layer 2 and Layer 3 communication• Mac address table fields and how a switch uses MAC table for switching decisions• ARP table and how a switch uses ARP table• Routing Table fields and how a Router uses routing table for routing decisions• DHCP protocol messages (a clear understanding of DORA process)• DHCP operation in layer 2 and layer 3 scenarios (server & client in same VLAN or different VLAN) *Thorough understanding of Broadcast domain and Collision Domain• Thorough understanding of Unicast, Multicast and Broadcast traffic• Thorough understanding of Subnetting, Vlan, VTP, 802.1q, STP, Linkage• Thorough understanding of RIP (version 1 and 2) and OSPF (link states, LSA types, area types, router types, neighbor communication)• Difference between Routing and Routed protocols Good troubleshooting approach (from Level 1 to 7 of OSI)Desired Candidate ProfilePlease share your updated CV with the following details:Total Experience (Years) :Relevant Experience (Years) :Current CTC:Expected CTC:Current Location:Notice Period:Reason for change:Best RegardsDeepuDeebathra.Abrahamgnanadass@csscorp.com

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Networking

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CSS Corp
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