Book Mark

More Info:

Employee Type:
Company
Company Type:
Private Ltd
Refe. Nr:
Phone:
9941559135
Other -- Others

Telesales Executive

Chennai
0-2 Years

Matrimony.com



Job descriptionRole Overview:The Telesales & Service Associate of Bharat Matrimony sells paid memberships over phone to clients who are looking for matrimony alliances.The job is to reach out to various customers over phone, explain them the product & features and deliver value to the customers.Key ResponsibilitiesResponsible for making outbound calls and regular follow up on leads assigned.Build a strong relationship / trust with customers by understanding the customer requirements and suggesting the right product to the Customers.Selling Membership over the phone and achieve the targeted sales numbers & value, set quality parametersExplaining the product features in detail and how to use the packages.Understand the Customer requirements, encourage them to upgrade / renew the matrimony packages.Address all the issues / grievances of customers and provide the right customer experience.Capture the insights from customer interactions and share it with the internal team.Strictly adhere to the process requirements. Skill and Competencies required:FunctionalBusiness Knowledge Process KnowledgeProduct KnowledgeCustomer OrientationLanguage skills English / Regional languageTelemarketing / Selling SkillsBasic computer skills MS Excel, Word BehavioralValues Integrity / Honesty / RespectCommunication Oral & Written skills / ListeningExecutive PresenceBusiness / Telephone EtiquetteInfluencing SkillsEmpathySelf-driven / InitiativeAbility to manage stressWillingness to learn Education and Experience:Graduate in any stream / Awaiting final year result / Graduate with arrears can also apply Minimum of 6 Months 4 years experience in Telesales / Tele-calling / Telemarketing / Collections / Retention / Domestic BPO / Direct Sales / Telecom / Insurance / Customer Engagement process or domain Salary and BenefitsFixed Salary Rs.1.5 LPA to Rs 2.00 LPA per Annum plus Incentive Rs.36000/- to Rs.60000/- per Annum Statutory Benefits viz.PF, ESI, Bonus, Gratuity, Leave all provided Opportunities to learn and grow with the Company Skills:- Telesales, Business Development, Sales, Customer Service, Customer Support and Business Process Outsourcing 

Key Skill(s)

communication

More Info:

Company Name:
Matrimony.com
Email:
vimalkumar.ramdoss@matrimony.com

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