Book Mark

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Company
Company Type:
Mulitnational Corporation
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Other -- Others

TAC ENGINEER L1/L2

chennai
2-5 Years

CSS Corp


.Provide hardware and software technical support, including configuration assistance and troubleshooting of devices and other peripheral networking equipment. Document and reproduce customer related networking problems and escalate the case for timely resolution.Create FAQs/KB for knowledge transfer.Strong ability to independently debug broad, complex and unique networks with mixed media and protocols required. Must be experienced in large scale software applications deployment, configuration and debugging.Extensive background in internetworking, LAN, and WAN technologies required.Demonstrated ability to accurately gather information and document same in a CRM systemAbility to support 24/7.

Skills Required.Strong working/ conceptual knowledge of network security technologies.Demonstrated track record of providing outstanding customer service.Superior verbal and written communication skills. Ability to capture and interpret packet tracesStrong Linux knowledge is desiredVery good understanding of TCP/IP and networking fundamentalsStrong troubleshooting skills is essential for the roleWorking knowledge of Microsoft Windows (8, 7, XP, 2000, NT, 98

Key Skill(s)

networking

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Company Name:
CSS Corp
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