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Employee Type:
Company Type:
Mulitnational Corporation
Refe. Nr:
IT-Software/Software services -- Customer Care Executive

Customer Relationship Officer

1-3 Years

Hinduja Global Solutions



Hinduja Global Solutions (HGS) was established in India under the nameALIT (Ashok Leyland Information Technology), providing information technologyservices in 1993 with just one client and 25 employees. ALIT was merged withHinduja Finance Corporation (HFC) in 2000 to form HGS. Between 2000 and 2003,HGS won businesses of major international clients, who were among the leadersin the Insurance & Telecom industries, thus establishing itself as a majorplayer in the contact center industry. 2003 also marked the company's entryinto international markets, with the establishment of its center in Manila.


With an aggressive acquisition strategy in place, HGS acquiredCustomer Contact Center Inc., a leading call center company located in thePhilippines. In 2006, HGS acquired AFFINA LLC, a contact center and databasemanagement and marketing research company. In 2010, Careline Services, aUK-based contact center management services provider was acquired. In 2011, HGSacquired Online Support Inc, Canada based Customer Relationship ManagementCompany and HCCA Business Services (P) Ltd (HCCA), a prominent player in HumanResource Outsourcing (HRO) domain in India. By virtue of these acquisitions,HGS today offers its clients nearly four decades of contact center experienceand leadership dating back to 1973.


HGScurrently has a global footprint of 55 delivery centers in India, the UnitedStates of America, the United Kingdom, Canada, Mauritius, France, Germany,Italy, Jamaica, the Netherlands, and Philippines.


Job Description


Job Position:Customer Relationship Officer


Job Category:Customer Service, Voice Process (Domestic)


WorkLocation: Chennai


Compensation:95,578 to 145,578 LPA + incentives depends on performance




# Minimum:+2 or Diploma pass


# AnyGraduation including BE, B.Tech (Arrears acceptable)


# Batch:2013, 2014 and 2015 passed outs


Desired Experience:0 to 1 year


Shifts:Rotational shits


Desired Skills:


# Excellentcommunication skills in any one regional language {Tamil, Telugu, Malayalam,Kannada, Hindi}


# Candidatewith moderate English speaking skills desirable


# Basicunderstanding of computer knowledge and telecomm industry


#Self-Confident, objection handling skills, customer centric, flexible forshifts


Job responsibilities:


# HandlingInbound customer calls


# Resolvingcustomer queries and issues over phone


Please carrybelow documents (mandatory) :


# UpdatedResume Copy


# Photo IDProof (passport/PAN Card/Aadhar Card/Voter ID/Driving license/College ID


Note: Youcan mention the reference as "Gabriella"


Walk-In Date:From 17th Feb to 19th Feb 2016


Walk-In Time:9:30 AM to 3:00 PM only


Walk-In Venue:


HindujaGlobal Solutions,


#23,Cathedral Garden Road,


Nungambakkam,Chennai 600 034


Landmark:Behind Palm Groove Hotel, Next to BRS Hospital




# Minimum:+2 or Diploma pass


# AnyGraduation including BE, B.Tech (Arrears acceptable)


# Batch:2013, 2014 and 2015 passed outs




Contact Person:Gabriella - 9566211274

Key Skill(s)


More Info:

Company Name:
Hinduja Global Solutions

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